Terms and Conditions
Effective Date: November 2017
Welcome to Valley Skin Institute. These Terms and Conditions govern your use of our website, services, and interactions with our practice. By accessing or using our services, you agree to abide by these terms.
Medical Disclaimer
- Valley Skin Institute provides dermatological services, but the information on this website is for informational purposes only and does not constitute medical advice.
- No doctor-patient relationship is established through this website. If you have a medical emergency, call 911 or seek immediate care.
HIPAA Compliance & Privacy
- As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and California Confidentiality of Medical Information Act (CMIA).
- Your Protected Health Information (PHI) is safeguarded according to federal and state laws. Our Privacy Policy details how we collect, use, and protect your information.
- By using our services, you agree to our data collection practices as outlined in our Privacy Policy.
Appointment Policies
- Appointments can be scheduled by calling our office.
- Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
- Repeated no-shows may result in termination of non-emergency services.
Telemedicine Services
- If you use our telemedicine services, you consent to virtual consultations that may involve electronic communication of your medical information.
- Telemedicine is subject to federal and California regulations, and patients must be located in California at the time of the consultation.
Insurance & Payments
- We accept most major insurance plans. It is your responsibility to verify coverage and benefits before your appointment.
- Co-pays, deductibles, and non-covered services are due at the time of service.
- We do not accept cash in our office.
- For cosmetic procedures, full payment may be required in advance.
Prescription Policy
- Prescriptions are provided as determined medically necessary by our providers.
- Refill requests should be submitted at least 72 hours in advance.
- Controlled substances require a follow-up appointment and may have additional restrictions.
Website Use & Content
- The content on our website (including text, images, and videos) is intellectual property of Valley Skin Institute and may not be copied, distributed, or used without permission.
- You may not use our website to:
- Share false or misleading information
- Transmit viruses, malware, or harmful software
- Violate any laws or regulations
SMS Terms and Conditions
By providing your phone number and opting in, you agree to receive SMS (text) messages from Valley Skin Institute for appointment reminders, follow-up care, promotional offers, and other relevant updates. You agree to:
- Receive SMS messages from Valley Skin Institute to provide updates and important information. Message frequency may vary, and message and data rates may apply. You can opt out anytime by replying STOP. For help or more information, reply HELP.
- **Help** – Reply HELP for assistance. You will receive: “For additional information, please call Valley Skin Institute at (559) 472-7546. To opt-out, reply STOP.”
- **Opt-In** – Consent is obtained before sending messages. Subscribers will receive a confirmation message upon opting in: “You have successfully been subscribed to messages from Valley Skin Institute from this number. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help. Reply STOP to unsubscribe.”
- Opt-Out** – Reply STOP at any time to unsubscribe. You will receive a confirmation message: “You have now been opted-out and will receive no further messages from Valley Skin Institute from this number. Reply START to resubscribe.”
- **Privacy** – Your information is used only for the stated purposes. See our full Privacy Policy
Limitation of Liability
- Valley Skin Institute is not responsible for any technical issues, third-party website links, or external content linked from our website.
- We do not guarantee specific outcomes from treatments, as results vary by individual.
Changes to These Terms
- We reserve the right to update these Terms and Conditions at any time.
- Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Governing Law
- These terms are governed by the laws of California and applicable federal regulations.
- Any disputes will be resolved in accordance with California law.
Contact Us
For questions regarding these Terms and Conditions, please contact:
Valley Skin Institute
7777 North Ingram Ave.
Fresno, CA 93711
www.ValleySkinIntitute.com